New and improved customer experiences make up the central driving force of digital transformation initiatives for leading organisations, with contact centre technology at the core of every interaction. Shifting to a DevOps methodology has enabled many businesses to innovate quickly and assure quality. However, implementing DevOps in the contact centre brings its own unique set of challenges. Join this session to gain valuable insights and real world examples from leading brands across the globe.
George Smith, Director, Channels & Alliances EMEA, Cyara