CISO Nordics Summit | June 17, 2021 | Virtual Summit - Real-time Online Conversations

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Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Thursday, June 17, 2021 - CISO Nordics Summit

9:15 am - 9:30 am

Welcome Registration & Opening Remarks

 

9:30 am - 10:00 am

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Opening Keynote Presentation

Reframe the Blame: Move the needle not the goalposts.

In this time of security musical chairs, who is left holding the bag? After years of innovation, breakthroughs and an unprecedented number of participants, what has changed? Are the results the same? 

In this session we will take a deeper look at the importance of reframing the blame. We will accept the sins of the past, wipe away the FUD (fear, uncertainty and doubt), shine light on dark patterns and break the cycle by shifting the focus to where it can make a difference.

Although the journey ahead is winding and steep, we can benefit from some well trodden paths in addition to the ones our industry must forge on its own.


Presented by:

Gerard Duerrmeyer, Chief Information Security Officer, Norwegian Airlines

 
 

10:00 am - 10:30 am

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Sponsored Keynote Presentation

What Happens When You Get Hit by a Cyber Attack?

The chances of a cyber security incident affecting your business are rising and have been significantly increased by the Covid-19 pandemic. As workers transitioned to home offices and businesses adjusted their operations during the pandemic, cyber-attacks spiked by 61%. We have observed similar patterns during other crises, including Hurricane Harvey in 2017 and Hurricane Katrina in 2005: when disasters disrupt operations, attackers respond by exploiting the situation. 

But what really happens when you get hit by a cyber-attack? What does it look like? How should you respond? And, crucially, how quickly can you respond and recover? 

 In this session, we will discuss:

  • What should you expect when confronted by a cyber security threat?
  • How can your business become secure by design? 
  • How can you prepare for - as well as prevent, detect and respond to - cyber incidents?
  • How can you quantify and clarify the effect that cyber-attacks can have on your assets?


Sponsored by:

BlackBerry UK Limited View details

 
 

Presented by:

Roger Sels, Vice President Solutions - EMEA, BlackBerry UK Limited

 
 

10:30 am - 10:50 am

Executive Exchange

 

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Think Tank

2021 Focus - Digitalisation and IT Renewal

Many large companies in mature Industries are challenged by fundamental shifts in consumer behavior, often driven by lifestyle changes and new consumption categories. In addition, digitalization of more and more aspects of modern life and the rise of large tech companies expanding into new business areas are eroding previous strong competitive positions.

In response to this, many mature companies are looking towards more digital/data based strategies. A key obstacle for this are often times a legacy IT stack not fit for speed and end consumer interaction.

Coop Denmark is pursuing a digital strategy, while at the same time performing open brain surgery in terms of ripping out the old IT estate and replacing with modern IT architectures. This puts new demands to the Technology organization, blurs the borders between business and technology, and radically changes the required competency profile in the technology organization.

Join Morten as he shares his experiences of implementing their digital strategy and what you can do to ensure yours is a success.

Presented by:

Morten Holm Christiansen, CIO/CTO, Coop Danmark View details

 
 
 

10:50 am - 11:10 am

Executive Exchange

 

Fireside Chat

Combating the Rise in Cloud-based Threats

As the cloud migration continues, securing data and critical infrastructure is going to require new approaches. Organizations have struggled to maintain control of critical data and ensure real-time threat intelligence, giving cloud based threats the ability to multiply. Data buckets being misconfigured, or inadequately secured increases the risk of a breach. Being able to manually manage security for large web application infrastructures has become a thing of the past. As such, organizations are being pushed to re-evaluate their approach to web application security.

Takeaways;

  • The rise of cloud migration means security will need to adapt
  • Many organizations have struggled to secure data
  • Cybersecurity threats will only increase and become more complex 


Sponsored by:

Synopsys Northern Europe Limited View details

 
 

Presented by:

Boris Cipot, Senior Software Engineer, Synopsys Northern Europe Limited View details

 
 
 

11:10 am - 11:30 am

Executive Exchange

 

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Think Tank

Enabling the Hybrid Work Environment

Every business has been impacted by the pandemic, and what happens next is neither the demise of the workplace nor a return to the status quo. Remote working was driven by necessity. Razvan makes the point that the next phase will be driven by employee experience and business must adapt to this new reality. 

CIOs say a hybrid work environment requires more of a focus on employee experience. This means better collaboration tools and training in remote collaboration techniques/etiquette.? 

The presentation will reflect Stena Group IT´s remote workforce experience and envisioning a hybrid workplace.

Key takeaways

  • Remote workers will be the benchmark for IT delivery
  • Collaboration tools are an important part of the new IT ecosystem
  • IT departments must take an active role in upskilling people


Presented by:

Razvan Nutu, Head of Workplace & Productivity Solutions, Stena Rederi AB View details

 
 
 

11:30 am - 11:50 pm

Executive Exchange

 

Executive Panel

Industry Insights with JD Miller

After running over 200 digital events with top technology leaders, our own J.D. Miller, Senior Vice President, Marketing and Communities, shares insight on how these executives are planning for Security now and into the future. The findings may surprise you. Join J.D. in a fireside chat as we go beyond the data and how it impacts you and your initiatives.

 

11:50 am - 12:10 pm

Executive Exchange

 

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Think Tank

Cloud to Digital Transformation

So you have migrated to the cloud, how do you move forward toward transformation. Here how Wallenius Wilhelmsen migrated their complete business applications to the cloud, what challenges were faced, tips to fast track the migration, and what is the focus moving forward.   Learn how we are approaching the business, how to keep stable operations while also kick starting transformation at the same time. We will also discuss how to view digital transformation, how this translates into realistic goals, by resulting in driving business change and business value.

Key takeaways;

  • How to move forward after migrating to the cloud
  • How to run operations while digitally transforming
  • Anchoring joint business priorities for transformation

Presented by:

Courtney Burkhart, Vice President, Technology Services & Oceania (EMEA), Wallenius Wilhelmsen View details

 
 

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Think Tank

How we are Merging IT and Digital into one

A digital strategy does not always equal IT strategy.  What was once true a decade ago has been changing directions during the last few years.  

The synergy between IT and Digital technologies has never been stronger and it's importance is at the forefront of all Tech Leaders. There are many ways in which these synergies are achieved, each with their own benefits whilst also presenting unique challenges. The successful implementation of these approaches can bring a plethora of benefits to an organisation. 

Join this session as Girish Agarwal, Chief Information Officer, shares his insights on how Piab merged IT and Digital into one. 

Key takeaways:

  • Why should companies look into combining their IT & Digital technology stacks
  • How can such a move be part of digital transformation
  • What approaches industry partners are taking
  • Observed challenges during such a change
  • Anticipated benefits in successful execution of this journey

Presented by:

Girish Agarwal, Chief Digital & Information Officer, (CDO/CIO), Piab View details

 
 
 

12:10 pm - 12:30 pm

Executive Exchange

 

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Thought Leadership

DevOps for the Contact Centre: Optimising CX at Every Stage

New and improved customer experiences make up the central driving force of digital transformation initiatives for leading organisations, with contact centre technology at the core of every interaction. Shifting to a DevOps methodology has enabled many businesses to innovate quickly and assure quality. However, implementing DevOps in the contact centre brings its own unique set of challenges. Join this session to gain valuable insights and real world examples from leading brands across the globe. 

You'll learn: 

  • How DevOps accelerates innovation and ensures quality throughout the release cycle 
  • Special considerations for applying DevOps to contact centre systems 
  • How automating routine tasks, like testing, helps assure quality and enable continuous deployment

Sponsored by:

Cyara View details

 
 

Presented by:

George Smith, Director, Channels & Alliances EMEA, Cyara

 
 

12:30 pm - 12:50 pm

Executive Exchange

 

Fireside Chat

Customer Service at a Tipping Point in Banking

The pandemic pushed many financial institutions to accelerate their digital transformation and the brick-and-mortar, traditional banking model got turned on its head. Most financial services organizations pivoted quickly and successfully. That pivot did uncover some much needed changes to banking, specifically around remote authentication. Tech leaders had to focus on customer experience issues in new ways as many of their customers were thrown into a different way of transacting their business. Jörgen Mellberg, CISO and Head of IT at Sparbanken Syd joins CDM Media's J.D. Miller, SVP, Marketing and Communities for a fireside chat about how technology is pushing traditional financial institutions to new heights while examining the challenges of remote authentication, deep fakes, third party risk, and more! 



Presented by:

Jörgen Mellberg, CISO & Head of IT, Sparbanken Syd View details

 
 
 

12:50 pm - 1:10 pm

Executive Exchange

 

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Think Tank

Digital Transformation - Architecture, Technology and the People

Transform Telco into a digital native company by simplification of digital solutions, build of a modular and future-proof digital architecture that abstracts away the complex legacy landscape and focus on integration to leverage expansion and seamless homogenization of diverse ecosystems. Leverage design sprints to shape the solutions, prioritize MVPs and involve customers and the entire business & IT team early on in the ideation process. Digital push and focus on adoption based on real time journey steering to remove roadblock, complexity and enforce real time data feedback. Blooming of customer oriented solution based on digital first experience in a diverse and enriched ecosystem.

Presented by:

Antonietta Maria Mastroianni, Chief Information Officer and Head of Digital, Proximus View details

 
 
 

1:10 pm - 1:30 pm

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Executive Boardroom

Faster Ransomware Remediation through better Data Insight.

Join this session to learn how to leverage Machine Learning and Natural Language Processing to automatically discover and classify sensitive data.  By more clearly understanding the value of data you can better prioritise ransomware recovery operations, see how anomaly detection helps you understand the full impact of ransomware in your environment and how you can use our platform to quickly, and surgically recover.

Data is arguably one of the most critical business assets today, cyber criminals have caught on to this, a ransomware remediation strategy will greatly improve your organisation resilience.

Sponsored by:

Rubrik View details

 
 

Presented by:

Filip Verloy, Field CTO - EMEA, Rubrik View details

 
 

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Executive Boardroom

How to upskill to become a Data-First Organization that will thrive

As the world continues to deal with the impact and disruption caused by COVID, in many cases this has accelerated a re-evaluation of the skills needed to support digital transformation programmes being driven by CIO leaders.   

Our new understanding must encompass everything from helping our teams build for the future, to learning from failure, and how to drive this new kind of innovation using the power of data right across the business. 

Join Coursera as we shine a light on the skills businesses need to adopt now to build, accelerate and thrive.


Sponsored by:

Coursera View details

 
 

Presented by:

Anthony Tattersall, VP, Enterprise EMEA, Coursera

 
 

1:30 pm - 1:50 pm

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Think Tank

IT Modernization as a Strategic Enabler

Seamless integration of physical and digital technologies, flexibility and future-proof architecture, integration with third parties - combined with superior user experience - are not differentiators anymore, they are expected. Companies that effectively execute customer co-creation at scale, integrate with partners, implement modular API-based open architectures, and embrace digital-native ways of working will lead in this transition.  A solid and future-proof technology infrastructure (e.g. IoT platform, robust and lean ERP core, data platform) is enabler and prerequisite for accelerated development, delivery and scaling digital solutions and digital use cases. Additionally, it is about building the capability to use data and analytics at scale to solve business problems - like improving decision making, customer service, and operations.  

IT modernization and transformation can be summarized into three core areas: building needed capabilities, renewing core technology infrastructure, and delivering benefits through concrete use-cases defined based on business needs.


Presented by:

Paula Aro, Head of CIO Office, KONE Corporation

 
 

1:50 pm - 2:10 pm

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Closing Keynote

Run - Operation in Salling Group, governance and SAP

Operational cost is a significant part of total IT spend, and to support the agenda of the CIO to introduce new systems that is compute intensive and always on. The role of the COO has evolve from operation only to be an active player in creating competitive advantages,  with a firm interlock into the budgets of the CFO. 

Salling Group will share insight into how the cost profile developed after getting house in order, and the KPI's that is reported to all exec stakeholders, and the main driving agenda's to secure TCO  and modernization of the platforms, to support record growth in ecommerce space, in store sales and front line workers.   

Presented by:

Steen Isdahl, Senior Director (Chief Operation Officer - IT Infrastructure), Salling Group View details

 
 
 

2:10 pm - 2:20 pm

Closing Remarks